The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or out and about and can change temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or call a HVAC professional like Integrity AC & Heating LLC. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem since the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough electricity, Nest says you might run into some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on repeatedly in a short period of time.

You could worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you check your thermostat first. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat professional including one from Integrity AC & Heating LLC can assist you. We can identify the issue and install a C-wire, if required.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the option to keep an eye on settings while you’re out. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling pros at Integrity AC & Heating LLC can fix the issue fast.

If you’re running into weird heating and cooling behavior with your new Nest, give us a call at 602-971-0567 to schedule your appointment right away.