What to Look for in an AC Repair Technician

July 08, 2015

Get ready to get your shorts out of storage, the weather is really heating up here in Phoenix. Your AC will need to be prepped for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional selected and suitably vetted before your AC has any troubles surviving an incoming heatwave.

It would be nice if you could just select the first number out of the phone book and have confidence that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a shady repairman or the heat so the team at Integrity AC & Heating LLC has some red flags to watch out for that let you know you may be dealing with an unreliable company.

1) Requesting Full Payment Before Starting Work

A trustworthy company will provide you with an estimate before beginning any work. Any company asking for payment prior to starting work is a big red flag. Another sign of a shady company is asking for payment in cash. This could lead to frustrations down the road having your problem fixed correctly or completely.

2) Quotes a Cost Prior to Inspection

A technician may have an educated guess of what is going wrong with your air conditioner simply by speaking with you, but they won’t know for certain until they have actually inspected your system. Look for a company that will provide you with an estimate only after an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the job and charges into writing, don’t have confidence in them to finish the work. By getting a signed contract before work begins you’re making certain that you and your contractor are on the same page and you’ll have no unanticipated costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can find out online and see if licenses are required in your area. If you are living in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses unqualified workers. And any problems or issues with the company you choose can be reported. If you encounter a company that is operating without a license, there’s usually a reason for that and you’ll want look elsewhere.

These warning signs will hopefully help guide you along as you’re looking for a credible AC repair technician in the Phoenix area. The pros at Integrity AC & Heating LLC are ready to get the project done right and earn your trust. Give us a call at 602-971-0567 to set up an appointment up with us anytime.