What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Integrity AC & Heating LLC, we know that selecting a company you can count on to do AC repair in Phoenix is important. We get how important it is to find a reliable company that does good work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A dependable company that can do AC repair should have a list of references they’ll readily provide you. Look at these references and find out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Integrity AC & Heating LLC a call at 602-971-0567. We’re happy to help!